1 Click the editable fields below to customize content for each section
2 When done, you can download the customized materials via the buttons at the bottom of the page

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9-1-1 is for police, fire and medical emergencies
only. Non-emergency calls should be directed
to non-emergency phone numbers;
EPPD: [Enter PD Phone #]
EPFD: [Enter FD Phone #]

Details are critical. Stay on the line with the
9-1-1 operator and answer all the questions that they
ask. Provide an accurate location, if you do not know
the exact address, provide the call taker with all the
details that you can
. Look for landmarks, cross streets,
signs, and buildings. First responders need an accurate
location to respond as fast as possible

Try to stay calm and speak clearly.

Don’t hang up when calling 9-1-1. If you called
by mistake
, let the operator know.